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Terms of Service

Last updated: September 28, 2026

Acceptance

By using Play & Sip’s website and booking services you agree to these Terms of Service.

Accounts

You are responsible for keeping your account information accurate and your login secure. You must be at least 18 years old to create an account and make bookings.

Reservations and payments

Bookings are confirmed once payment or the required deposit is received. Prices include applicable taxes (IVU) as shown at checkout. Additional guests and fees may be charged at check-in, including to a card saved on file.

Waivers and supervision

A signed waiver is required for every child before play. Children must be supervised by a parent or guardian at all times.

Memberships

Memberships renew automatically each billing period until cancelled. Unused credits do not carry over unless stated otherwise.

Cancellations

Cancellation and rescheduling are subject to our current policy communicated at booking. Deposits for birthday parties may be non-refundable.

Conduct

We may refuse service or cancel bookings for unsafe or inappropriate behavior.

Liability

To the extent permitted by law, Play & Sip is not liable for indirect damages arising from use of our facilities or services.

Changes

We may update these terms from time to time. Continued use of the service means you accept the updated terms.